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8.0
final rating

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Criteria Comments Rating
  • Reception and call quality No comments great!
  • Display I still prefer the non-PenTile screen on the HTC One X, but there's no denying that the screen on the S3 is really good. good
  • Battery life Not amazing, but better than I'd expected. good
  • Camera Fast, but image quality could be better. good
  • Ease of use No comments so-so
  • Design and form factor I talk a lot about this in my extended review. so-so
  • Portability (size / weight) Very impressive, especially for a device with a screen of this size. great!
  • Media support No comments great!
  • Durability No comments good
  • Ecosystem (apps, accessories, etc.) No comments great!
Detailed review
For the past couple of days I've been mulling over how I wanted to approach my review of the Galaxy S III.

Rather than go through and evaluate every little element of it -- we've pulled together a list of over 50 editorial reviews from around the web you can go through if you're looking for that -- I thought I'd try and explain the frustration I feel with the S3 and the needless shortcomings that detract from what could have been a near-flawless device.

To be very clear, there are plenty of things that are great about the S3, first of which is the degree of engineering that went into cramming so much technology into such a small device. Here are few other features that impressed me:
  • For starters, it's faster and more responsive than any other Android phone I've used. I haven't seen any lag in the five or so days I've been using it. It feels like the first phone to have enough RAM and a fast enough processor (even with the dual core version I've been using) to overcome a lot of the lag issues that have plagued Android from day one.
  • Despite having a large 4.8-inch screen, the S3 is so thin and light and sports such a narrow bezel that I've never once felt like it was too big. (I happen to like larger screens, so you may feel like it's too large regardless.) The S3's Super AMOLED display is excellent and I think most people will be happy with it. (I still prefer the non-PenTile screen on the HTC One X, which is brighter and renders text more crisply.)
  • Battery life has been better than I'd expected. Not amazing -- apart from Motorola's Droid MAXX, few high-end smartphones really impress in this area -- but I'd say it's been better for me than the HTC One X. I have to keep an eye on my usage if I went to get through a full day, but it feels like I have a little better "cushion" than I do with comparable phones.
  • I've been testing the AT&T version, and LTE on it has been phenomenal. I was regularly able to get as fast as 17 Mbps down and 14 Mbps up.
But here's the thing: the S3 often feels like less than the sum of its parts, and there are several elements that detract from the overall experience:
  • Design-wise, Samsung needs to do better. The S3 is Samsung's flagship phone, but they really undermine that feeling that this is a premium device with its cheap-looking glossy plastic exterior. This is one area where Apple and HTC are really kicking everyone else's ass. The S3 doesn't feel special when I pull it out of my pocket, and that is something that needs to change.
  • It doesn't stop there, of course. TouchWiz continues to be a mess. I know they're trying to bring some friendliness and ease-of-use to stock ICS, but whatever Samsung is doing isn't working for me. It's ugly and seriously makes me not want to use the phone (at least not without installing a new launcher). I don't get why Samsung hasn't made improving it a priority. It'd be an easy way for them to improve things.
  • Samsung is touting S-Voice -- it's Siri-like voice command integration -- as one of the S3's key features, but I rarely was able to get it to perform as expected. Either Samsung will get it right in future versions or Google will bake something similar into Android itself, but didn't find S-Voice to be something I could use reliably. Not that it never worked, just not often enough when I did try it.
  • There are a bunch of other smaller features and nice touches that Samsung added to the S3 (like the ability to call someone you're texting just by holding the phone up to your ear, share photos directly with other S3 owners via WiFi, tag people in photos and have their faces automatically recognized in future pics you take, etc.) that definitely do add to the experience. I'm not sure I'd miss any of them if they were taken away, to be perfectly honest, but I do appreciate the effort to improve the user experience of the phone.
So am I panning the S3? Not at all. I think there are many concrete ways in which the S3 bests its competition, and it's hard to ignore these factors when recommending a smartphone, and I'd feel comfortable recommending the S3 to anyone looking for a new phone (especially anyone on Verizon or T-Mobile, which don't have the HTC One X or 4G LTE as an option). What bugs me is that the S3 should -- and could -- be better. It's clear that Samsung needs to start thinking about design more holistically, way too often it feels like some parts of the phone got attention, while others were just an afterthought. And they also need to fire whoever is in charge of TouchWiz.
review history
2012-06-20
Updated detailed review
Edited comment on Display
Updated detailed review

Comments (31) subscribe to this review's comments

KenEsq

This review is horrible! Peter, you know that it is illegal to review any computing device, especially a smartphone, without mentioning and comparing it to the Apple iPhone at least once each paragraph. Better be careful you're going to be drummed out of the tech-writers guild.

Seriously, good review. I'd suggest laying Go Launcher EX over that UI asap.

Are the carriers allowing the stock Android tethering capabilities to work?
patrickquirke

So if i was going to move away from IOS and venture into the android world for the first time this review seems to put me off the S3 and the One X seems to have issues too so do i wait for the next Nexus and going totally stock android or get the current nexus?
desertfox

Peter do you prefer the HTC One X over the Galaxy S III? Would either of these phones satisfy an iPhone user? I'm still stuck on an iPhone 3GS and I'm not sure I can wait for the iPhone 5 due to performance issues. Even unlocking the 3GS freezes for a few seconds on a regular basis. I'm really tempted by the One X but I keep hearing horror stories about Android and Android apps from my friends. They all claim that the Android experience won't satisfy an iPhone user.
KenEsq

Patrick,

Unlike iOS you can basically replace the UI being used by any number of 3rd party launchers...as I stated earlier I prefer Go Launcher EX, but there are plenty of others. Based on this and the rest of the reviews I've read the S3 appears to be pretty much the leader of the pack hardware-wise. But, you should give a few others a try as well.
peter

@patrickquirke - If you care a lot about being able to get the latest version of Android on your phone, then you're best off with a Nexus. Next one won't be available for another five or six months probably, so I wouldn't necessarily hold off, esp. since there are some good deals to be found on the Galaxy Nexus.

@desertfox - I'm still pretty happy with the One X. I wish it had 2GB of RAM like the S3, but overall I've had a good experience with it, and the screen is very nice. Also, I don't know who your friends are, but you should make up your mind for yourself!
desertfox

I know I should think for myself, but I'm risk averse and I haven't personally used Android. It's hard to ignore testimonials from people who have, especially if they feel really strongly about it.
patrickquirke

Going to make my choice after google io and see what jelly bean looks like
simonliu

@Peter + KenEsq. Given that the s3 ships with ICS I'd recommend using an ICS only launcher like Nova or Apex launcher over Go launcher, unless you like the gb/froyo launcher look (I also noticed when I used GO apps for the first time in a year that there's lots of embedded ads and spam now, a go account is required to download themes now?)

@Patrick, if you're concerned about getting the latest version of android, then yes a nexus is the best choice. HOWEVER, the CDMA/Verizon/Sprint nexus is no longer supported by the android open source project and will not get updates at the same rate as the GSM nexus. I've got the Verizon nexus and there was half a year gap between the latest update and the one before.

@desertfox Form your own opinion. I can understand where your friends are coming from when they talk about android os and app problems. Android has a reputation of being laggy, but this is mostly a thing of the past with new multicore handsets that have lots of memory. A couple years ago iOS apps greatly outclassed android apps in quantity and in some cases, quality. But now I don't have any problem finding quality android equivalents of iOS apps. There's too many little things I love about my android to switch back to iOS.
deitiphobia

Wow....the display and camera are listed as "good" and not "great?" I'm not sure what tech gadgetry you've been spoiled by lately Peter.
mansionhouse

Long may it continue! There are so many more great things about this phone then bad. And the fact that Apple tried to get a court order to try and stop the launch of the S III (log onto www.abhirdayaram.com­/2012­/06­/09­/apple­-losing­-samsu... for more background) means that Apple are in awe of this phone.
johnstan

I agree with KenEsq. How can you call yourself a serious reviewer without vast quantities of references to the iPhone? Ok, joking aside, am totally with you on build quality. Have both iPhone 4s an older Galaxy and older HTC, and there's just no comparison between Samsung and the other two. The others feel so solid in the hand.
amarendra

Costly like hell.
AllanCaeg

Won't get one too and I agree with much of what you said, but I wonder why it's tagged as a gdgt Must Have
desertfox

Well, I broke down and ordered an HTC One X. I have to admit I am very excited! Hopefully the better screen outweighs the storage expandability of the Galaxy S III.
KenEsq

@simonliu - I'm using Go Launcher with an Archos 80 running ICS and it seems to support the full look and feel of ICS. I also have never seen an ad in either Go Launcher EX, or Go Locker. They rev the software pretty often you may want to take another look. I've nothing invested in them and will check out the others...but right now I find Go Launcher to be the best of the bunch and at a wonderful price (free).
KenEsq

@simonliu - I don't have any kind of go launcher ex account...not even sure if there is such a thing. Perhaps you're thinking of a different product...there are certainly enough out there with similar names.
patrickquirke

@simonliu this is what you should be installing according to the Android community https:­/­/play.google.com­/store­/apps­/details­?id­=com....?t=W251bGwsMSwxLDEsImNvbS5nYXUuZ28ubGF1bmNoZXJleCJ...
simonliu

@KenEsq, I took another look, and it was Go SMS that requires a GO Chat account to use their theme store. When I signed up for one, instantly got subscribed to sms ads that I had to opt out of. According to recent reviews they also force you into their cloud backup service. Doesn't really have anything to do with the launcher though, except that it's the same developer. I used to use the whole suite of GO apps but I just can't trust them anymore.
KenEsq

@simonliu - I've had no problems with their launcher and locker and they offer great support. I think the sms account stuff is because they're all trying to offer their own sms service which goes round the carrier's counter much like Apple's iMessage. I don't use it though.
simonliu

@KenEsq I think I'll give GO Launcher another go since it supports all the ics widgets now. Only reason I stopped using it was because I finally got a phone with ICS and liked the feel of the stock launcher.
sidharth

The best phone is the Galaxy S3 or HTC One X with CM9. Never buying anything except stock Android phones from now on . Using CM9 on my S2 and its a HUGE improvement over the crap called touchwiz. Maybe google should force OEM's to release their flagship devices with stock android also .
Tuffie

I looked at the HTC One X when debating my At&t buy and went with the GSIII. While the HTC One X is a beautiful phone it lacked some key things I felt will hurt it consumer usage wise in the long run: only 1GB of RAM, only 16GBs of internal storage, no removable battery, and no memory expansion slot. When compared to the GSIII which has 2GBs of RAM, 16 or 32GBs of internal storage (depending on the model/carrier you go with), and a MicroSD slot that supports up to a 64GB MicroSD card, in my opinion it quickly dwarfed the HTC One X in all areas.

I'm not a stickler for brands, when I buy new tech I buy it because I'll get the most use out of it for the longest period of time. For me going with the GSIII was a no brainer and I couldn't be happier.
KenEsq

Tuffle, while those missing features might hurt in some segments...general consumers have shown they don't care about SD cards, internal memory or storage space all that much. Apple has sold a few phones sans those features.
Tuffie

@KenEsq. Solid points, but I'm not every consumer and was only speaking from my personal tastes and those of fellow consumers I've spoken with when comparing the One X and GSIII. Apple is very successful making products you can't mod or easily switch out parts on, and those are a few of the reasons why I'll never own an Apple product. The HTC One X is a beautiful smartphone and I'm sure millions of consumers will love it, but it didn't win me over when I looked at everything it could, and couldn't do, compared to the GSIII.
desertfox

@Tuffie, how do you like the screen on the GSIII? I had the same reservations about lack of storage expandibility on the One X but the quality of the screen eventually won me over. In the screenshots I have seen that compare the One X and GSIII, the GSIII screen looks somewhat dim.
KenEsq

Tuffle, I think we agree...I was just responding to your comment "will hurt consumer usage".
For me, the internal RAM is important. I also like to have the removable battery...not because I carry an extra, but after about a year I like to go with a fresh battery. The SD slot isn't as important to me anymore because I can backup online and don't carry a lot of video or music content.
Still, HTC was designing a top-of-the-line phone and those types of features probably should have been given more consideration.
Tuffie

@desertfox. So far I haven't seen or had any issues with it, specifically no dimming issues. I think this is a personal preference and one any user can tweak via the phones screen and brightness settings. For me in short it's beautiful! I am going to the At&t GSIII from the Verizon Wireless Galaxy Nexus, and for me it's been a very nice upgrade in all areas with the screen being the most noticeable.
Tuffie

@KenEsq. Of course we agree, we're both super amazing tech consumers who enjoy a healthy debate about new tech! ^_^
kstagg

I was due for an upgrade and picked up the Galaxy SIII this past weekend and love it. It is beautiful.

I had transferred from AT&T to Sprint when they had the HTC Evo 4G. So I've been using big screens for awhile. This 4.8" monster is quite a looker. It is downright svelte. I mean, as lean as this is, you just still can't believe that there is that much screen until you see it light up in front of you. 1280X720 res, I mean - c'mon people. But is it darker than I think it should be, yeah, probably. I am thinking the S2 I had was probably slightly brighter.

Personally, I actually like the TouchWiz UI of Samsung. I've used just about every launcher under the sun. It's good to know that I have the option available to use them if I want to. But with ICS already on the device, and Jelly Bean coming as early as August or September, it's a win/win - whether with the S3 or the One X.

Thanks for the well-balanced interview Peter. Continue with the great work on the site.
gems4m2n

Would take the Sony Xperia T for this cheap looking phone anytime.
Thullraven

I love this phone. Touch Wiz, Sense UI, or any other default launcher is a non-issue for me as I use Go Launcher EX on all my Android devices. The HTC One X is great also, but the lack of expansion and non removable battery didn't sit well with me. If the storage was 32 gb or more like my ipod touch, that would be fine, but it isn't and that's why the S3 trumps the HTC One X to me.