in this iphone loving world this phone is great as someone who longs for a physical keyboard. as long as you don't overload the device with apps and always make sure you close them when you are done the phone works very well. this phone had copy and paste out of the box and a video camera (CDMA versions). like all BlackBerry devices it is an email master i use it for email more than my computer now. i also like the fact that it uses a mini USB connector instead of a proprietary connector i like most have about 10 mini USB cables (from various devices) lying around and can put one in to all the computers i use and can charge and snyc whenever or wherever i would need to sync. While it might not have all the apps that the iphone has, it has enough for me to use (you really don't need all those apps)