When I needed something for phone and e-mail, this was the perfect device. My needs have grown and now I expect more from my handheld device. But this one does not cut the mustard. As with most RIM devices this one was needs to be occasionally reset. (Pull the battery out and wait 5 minutes for the phone to do its thing) But I've added Pandora, Evernote, and Docs ToGo. These apps seem to be pushing the 8320 to the max. The phone runs slower and resets itself at least once every other day, and sometimes 2 and 3 times in 1 day. This phone has not been able to keep up with my changing needs.