Great keyboard, small screen, great email,horrible on apps (low low memory, light and feels good in hand, very slow once you start adding apps, Great work device (second to my Iphone), not for casual use, track ball gets dirty too easy, easy to drag and drop music and photos, bad video experience and even worst syncing(if you like to sync-third party app) Internet browser may be the worst i seen even on some dumb phones, blackberry messenger is the best messenger client of any smart phone i have used and some windows apps also, i give it an B+ for work and an F-- for everythind else