I did a clean install of windows 7 32bit 2 weeks ago, has been running well and much improved over vista.
On Monday i got a weird screen problem, started up with lines on screen and then slowly went white....i rebooted and installed the latest video driver from Dell for my 128 MB NVIDIA GeForce 8400M GS. All seemed well.
Booted up again this morning and now its completely dead with the same screen.
I bought it back in Feb 2008 so definetly out of warranty :(
Any suggestions?
sounds like this is not an isolated issue www.sevenforums.com/graphic-cards/12802-dell-m1330...
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Windows 7 fried my Video Card
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Irv's pick
I think the fact that the video card fried after you installed Windows 7 was coincidence.
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Irv's pick
Yeah, the same thing happened twice to me on my m1330. It's not Windows 7's fault. It's just faulty hardware.
They sent a guy over to replace pretty much every part on my laptop.
They sent a guy over to replace pretty much every part on my laptop.
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Dell will offer a 12-month limited warranty enhancement specific to this issue. For all customers worldwide, we plan to add 12 months of coverage for this issue to the existing limited warranty up to 60 months from the date of purchase for the following systems:
Dell Precision M2300
Latitude D630
Vostro Notebook 1400
Dell Precision M4300
Latitude D630c
Vostro Notebook 1510
Dell Precision M65
Latitude D820
Vostro Notebook 1710
Inspiron 1420
Latitude D830
XPS M1330
Latitude D620
Vostro Notebook 1310
XPS M1530
en.community.dell.com/blogs/direct2dell/archive/20...
Dell Precision M2300
Latitude D630
Vostro Notebook 1400
Dell Precision M4300
Latitude D630c
Vostro Notebook 1510
Dell Precision M65
Latitude D820
Vostro Notebook 1710
Inspiron 1420
Latitude D830
XPS M1330
Latitude D620
Vostro Notebook 1310
XPS M1530
en.community.dell.com/blogs/direct2dell/archive/20...
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So i called dell support....
1 - They try and tell you its out of warranty - mine was out of 12 month standard warrany in Feb 2009. Mr Dell say "either pay £300 for a new motherboard or £100 for extended warrany"
2- No thank you Mr Dell - I told him i though it was covered under extended warranty as the nvidia GPU is a known fault. Mr Dell doesn' think so only in the USA he suggests.........BOLLOCKS!
3 - Referred him to the article above on the dell website, WORLDWIDE extension of cover "Oh i'll check" he says and goes off to look and speak to his manager.
4 - Mr Dell " oh you appear to be correct I'll have an engineer out for you tomorrow, no charge" Happy Days
1 - They try and tell you its out of warranty - mine was out of 12 month standard warrany in Feb 2009. Mr Dell say "either pay £300 for a new motherboard or £100 for extended warrany"
2- No thank you Mr Dell - I told him i though it was covered under extended warranty as the nvidia GPU is a known fault. Mr Dell doesn' think so only in the USA he suggests.........BOLLOCKS!
3 - Referred him to the article above on the dell website, WORLDWIDE extension of cover "Oh i'll check" he says and goes off to look and speak to his manager.
4 - Mr Dell " oh you appear to be correct I'll have an engineer out for you tomorrow, no charge" Happy Days
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What the heck??? They are sending you an engineer? I had an issue with my xps 1530's graphics chip overheating and crashing the computer. This would happen on a regular basis after about 20 to 30 minutes of gaming. I sent the laptop back TWICE and they didn't do anything to fix my problem. What did you do to get them to send somebody out?
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I rang them on the XPS support number 0844 338 1888 - Eventually they offerered the engineer visit, they never mentioned having to send it back.
The number is at the bottom of this page:
support.euro.dell.com/support/topics/topic.aspx/em...
The number is at the bottom of this page:
support.euro.dell.com/support/topics/topic.aspx/em...
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I had the same issue, my xps m1330 got very hot "DELL FROM HELL" so i called them and replaced it with a studio xps 1340, its a lot better than that system and doesn't get that HOT.
Windows 7 works just beautifully and i doubt if its the reason why ur laptop is getting hot. But i won't say NO.
I would say change the Graphic Card, because a lot of people had problems with the G. Card.
Windows 7 works just beautifully and i doubt if its the reason why ur laptop is getting hot. But i won't say NO.
I would say change the Graphic Card, because a lot of people had problems with the G. Card.
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Well the Dell engineer arrived today and duly swapped the motherboard and now its back running well. Looks like i chose a bad title as Windows7 is running better than Vista ever did.
Long live the m1330!
Long live the m1330!
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