gdgt

In that case you need to start looking at what could be causing your phone to freeze. The problem with Symbian was that it didn't handle application memory very well and you would quickly find that it running low. Search the Ovi store for a task management app, a good one should allow you to "kill" all non-essential running applications quickly and should give you an idea of how much free memory is available. If you still find that you are having problems then you can go down the factory reset route. Make sure you get everything off the phone that's important before doing this. Type in *#7780# you'll then be prompted for a pin, the default is 12345, your phone will then restart with its default settings