gdgt

Go to Radio Shack, Buy a Gold Series Stereo Audio 1/8" Plug for $3.99.

Avoid any plug that says "phone" plug on it. The clerk will probably tell you it'll work but it won't. I actually had one clerk tell me that it was identical and the company just put the "phone" label on it to confuse people... yeah.

Anyway, I put this in my review of the product and figured someone might check the support section for repair info too.

Super easy repair.

Snip off the cable end close to the jack with scissors, or wire cutters.
Gently cut away about an inch of the rubber coating and pull the wires gently to make sure they aren't broken further up the line.

If you get a big chunk of cable, then snip another section off until you get three solid cables you can work with.

If you get a few small strands of wire don't sweat it. As long as the majority of the bundle is intact you're ready to repair them!

Now on to the "putting it together" part.

1. Slip the main housing and the "cable guide" that looks like a spring, over all the wires and then attach the three wires to the terminals on the plug.

2. Unscrew the screws in the terminals, and attach the following wires. (make a small J shape in the wire and hook it over the threads)

Copper = longest terminal (It's the ground)
Red = second longest terminal (right speaker)
Blue = Shortest terminal (left speaker)

3. Once you've got them all looped around the screws, tighten them down to pinch the wires in place.

4. Then screw the housing down onto the plug and plug it into a computer.

5. Use the computers audio properties menu (there should be a balance slider) to test the individual left/right channels.

Done! $100 dead headphones have been revived with a 4 dollar part, a screwdriver and a little bit of time.