Hi everyone, I had recently gotten my mom a Fitbit Ultra for Mother's Day and we're having trouble setting it up on her Macbook Air.
1. Clicking "Next" on the personal information screen does nothing.
2. Even after that works, I am aware that it will ask her to plug the Fitbit on its base into her computer, which is a problem since it has no USB port.
Is there a fix for problem 1 and a workaround for problem 2? Thanks.
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Setting up Fitbit Ultra on Macbook Air?
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tyankou's pick
I had the same problem. Go to the fitbit app in finder, right click, click on "get info" then make sure the "open in 32-bit mode" box is checked
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I stand corrected: the Macbook Air does have a USB port. My mom had informed me otherwise. Other problem is still an issue. Thanks.
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I used the instructions on the Fitbit getting started page and it worked for me without an issues: www.fitbit.com/manual#section=start
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