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peterto

Recover fitbit stats?

Unfortunately, my fitbit didn't upload 2 out of 3 days worth of steps I took, which is kinda disappointing, since it skews my stats and I lost out on about 8000 steps. I recently installed the fitbit software on a new computer and it only uploaded the current day's worth of steps and didn't record any data before today. Is there anyway to recover this?
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leigh

You installed the Fitbit software on a new computer and then it failed to sync anything but the most recent day's worth of activity?

I've had the Fitbit not sync prior days (like when I'm traveling and get home and try to sync) but after futzing with the software and base I found that the data was still there. I've found that if reinstalling the software and rebooting the machine doesn't work that the reset button on the bottom of the base does.

Hopefully that works for you. Worst case scenario - you can manually enter the steps for those days.
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