Not syncing all Google contacts

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peterto January 12, 2010

Not syncing all Google contacts

I recently wiped my Pre to install 1.3.5, then upgraded to 1.3.5.1, but I noticed a significant number of contacts not syncing at all from my Google account. It's only pulling in roughly 1/3 or 98 of my contacts and even then, it's not pulling in all contact information. For instance, it'll pull in an email address, but nothing else.

I even removed all my accounts, email, IM and contacts to re-add then, but haven't had any luck.

Anyone else seeing this issue? I don't want to wipe my device again, since you lose all texts messages and there really isn't an easy way to back those up.

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ted 2010-01-12 05:24:39

How long did you give it? I've noticed a day+ to resync everything from Google's end.

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peterto 2010-01-12 07:28:26

For all those who happen to stumble upon this issue one day, some of the names in my contacts had a varying amount of accent marks. I removed those from my Google contacts and sync'd multiple times and all's is well now. It also appears that Palm has finally taken to the notion that not all your contacts should sync, but only the ones that you marked as "My Contacts". I hope my hours of frustration, one day, comes to the aid of someone who has this issue.

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sam 2010-01-12 17:09:29

good work dude. solid detective work. someday you may earn a badge of super sleuth.

brett 2010-01-13 00:27:01

I don't like the whole "My Contacts" separation on Google's end. It's just hard to remember to add normal contacts to it or remove errant entries.

peterto 2010-01-13 01:28:17

I actually like it this way better because of how Gmail handles contacts where they create a new contact whenever you write an email or reply to an email that includes an address that isn't in your contacts it adds that to you "All Contacts" list instead of putting it in your "My Contacts" list, so you're contact list doesn't get filled with a lot of noise.

brett 2010-01-13 05:31:18

This is true. Then again, I don't really like how it does that either. I need to look again to see if I can find an option to make it not add those contacts.

peterto 2010-01-13 22:55:00

Doesn't look like there is an option to turn it off. I've google'd around for it and found nothing, unless you use a client to writer your email, but that's not how most people use Gmail anyway.

sam 2010-01-13 23:12:36

maybe you should bing and decide... you might get better results :P

peterto 2010-01-13 23:14:36

Touché

gdgt

Not syncing all Google contacts

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