Hi everyone,
So last night I was charging my iPhone 3GS via USB connected to my desktop PC. I was reading a book, and suddenly heard that noise that Windows makes when you disconnect a USB drive. I was curious what could have caused that noise, so I went over and saw that my iPhone had rebooted. However, it was stuck on the boot screen with the white Apple logo. I let it go for awhile (about 20 minutes), and nothing happened, so I hard reset it by holding the power/sleep button and the home button simultaneously. I then tried to boot it multiple times, but it never gets past the Apple logo.
I've searched for answers and have tried everything I've found, including holding the home button while plugging in via USB to put the iPhone into "restore" mode, but it just doesn't go into restore mode, and iTunes does not recognize it one way or the other.
Does anyone have any other suggestions I should try before I schedule an appointment at the Apple store?
PS: This phone has never been jailbroken or modded in any way. It was running 3.1 with the latest AT&T carrier version (i.e. MMS).
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iPhone 3GS won't boot past Apple logo
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i just signed up to tell you it worked and i love you!!
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Hi again everyone,
So for what it's worth, here's what ended up happening:
I made an appointment at the Apple Store and took my iPhone in. They took a quick look at it, and initially thought it wasn't working because the ports were dirty (i.e. the dock connector and the 3.5mm headset jack). This seemed ridiculous to me, but I let them clean it anyway, and they tried hooking it up to one of their MacBook Pros, but it still didn't work. Then, the guy at the Genius Bar plugged it in to one of their MacBook Pros and held the Home button while plugging it into the USB port. I SWEAR I had tried this exact same thing multiple times the night before to no avail. However, when I tried, I was holding the home button down for between 5 and 20 seconds. The guy at the Genius Bar held it down for a minute and a half and it finally went into restore mode.
I don't know what would cause the phone to require a 90 second hold of the Home button, but apparently it worked. I took the phone home and restored a backup and now all is good so far.
Hopefully this will help the others that have posted similar problems.
So for what it's worth, here's what ended up happening:
I made an appointment at the Apple Store and took my iPhone in. They took a quick look at it, and initially thought it wasn't working because the ports were dirty (i.e. the dock connector and the 3.5mm headset jack). This seemed ridiculous to me, but I let them clean it anyway, and they tried hooking it up to one of their MacBook Pros, but it still didn't work. Then, the guy at the Genius Bar plugged it in to one of their MacBook Pros and held the Home button while plugging it into the USB port. I SWEAR I had tried this exact same thing multiple times the night before to no avail. However, when I tried, I was holding the home button down for between 5 and 20 seconds. The guy at the Genius Bar held it down for a minute and a half and it finally went into restore mode.
I don't know what would cause the phone to require a 90 second hold of the Home button, but apparently it worked. I took the phone home and restored a backup and now all is good so far.
Hopefully this will help the others that have posted similar problems.
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I had this issue last night! Thanks for sharing... Just so you know... I held it for 3.5 minutes. It finally rebooted.
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ouch, that sucks. You've tried everything you can do yourself. Take it to the Apple Store.
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I had the same exact problem with my Iphone 3G. I took it to the Apple store after a short wait they replaced it with a new Iphone.
They are really friendly and understanding. Hope this helps! Good luck
Rene Hasprunar
WWW.RENEHASP.COM
They are really friendly and understanding. Hope this helps! Good luck
Rene Hasprunar
WWW.RENEHASP.COM
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I'm having the same problem too. With the exact same history. 3.1 with MMS, never jailbroken or modified. Does anyone know if this is a recurring problem with the 3GS?
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I had a similar experience after upgrading to 3.1. I was able to re-sync the phone and all is OK.
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If you know anyone with a mac, ask them if you can plug it in. mine bricked similar to what u described so i pluged it in to mi sister mac and it unbricked, for some reason it happens on pc sometimes, if not take it to the apple store.
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Yes, I have had this problem many times. It always had to with my Norton Antivirus.
Every time I had to get to a computer with out the antivirus and everything works fine.
Every time I had to get to a computer with out the antivirus and everything works fine.
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WHOOOOOOOOAAAAA!
THANKS SOOOOOOOO MUCH, Michael!
Thank you for sharing with us!
Your sharing helped out
It solved the problem and I'm restoring the iPhone right now
THANKS SOOOOOOOO MUCH, Michael!
Thank you for sharing with us!
Your sharing helped out
It solved the problem and I'm restoring the iPhone right now
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this was really helpful. my iphone was stuck on the apple logo screen when i tried to reset it because it won't let me slide to unlock. i finally tried what you said above and plugged it into my computer and restarted it that way. only, it said that i had to restore it to have itunes recognize it, which i don't get why. needless to say i'm a little upset but it is in the process of restoring now. i just hope this will fix the problem because the people at the iphone store aren't too happy when i come in anymore (this is my 5th iphone).
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i had the same problem. im guessing restoring it fixes it? im bout to now but really am going to hate doing it
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same her, it worked, I just had to hold the button form almost 2 minutes... thanx
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ok i did all that but it stays on recovery mode and when i restore it it seds unknown error (1015)
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Your going to have to put your iPhone in DFU mode/restore and then re-jailbreak if desired.
Here's how to put in DFU mode.
INSTRUCTIONS
Step 1. Turn off iPhone
Step 2. Hold down the power and home button.
Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
Alternative Method:
Step 1. Connect iPhone to USB then listen to the sound when it connect and disconnect.
Step 2. Hold the home and power buttons until hear the disconnect sound then release power button.
Step 3. Wait until you hear another sound then release home button.
Good luck. on your progressKeep us posted
Here's how to put in DFU mode.
INSTRUCTIONS
Step 1. Turn off iPhone
Step 2. Hold down the power and home button.
Step 3. When you see the Apple logo, release the power button but continue holding the home button down.
Step 4. Open iTunes and wait for it to tell you that it’s in restore mode.
Alternative Method:
Step 1. Connect iPhone to USB then listen to the sound when it connect and disconnect.
Step 2. Hold the home and power buttons until hear the disconnect sound then release power button.
Step 3. Wait until you hear another sound then release home button.
Good luck. on your progressKeep us posted
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pls mine is still not working
i am using an iphone 3g its bring working well until i tried the font swap app and my phone went off it been stuck on the apple logo since and showing the loading wheel
i am using an iphone 3g its bring working well until i tried the font swap app and my phone went off it been stuck on the apple logo since and showing the loading wheel
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Thank you michaelkim, mine did this this afternoon and has never done it before. Fortunately I came across this and panic over :-)
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i am using sony P is it work for my cellphone ? i m tired to use this logo
poetrymysoul.com
poetrymysoul.com
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