I'm having trouble with the Facebook and Twitter apps.

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Sweed December 05, 2010

I'm having trouble with the Facebook and Twitter apps.

Facebook works, but when I click on the notification icon, my notifications never show up, it just loads forever.
Twitter synced my timeline normally the first time I used it, but since then I keep getting an error message that says :Oops, something went wrong. We can't load this data due to an external error. please try again shortly." I get the message again if I try to refresh.
Am I the only one who's experiencing this?
any ideas?

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clindhartsen 1 year ago

I just opened up my Zune software and it appears there's updates to the Facebook and Twitter applications, plus a couple new games, so you may try that to see if that fixes your problem. I noticed the same thing myself a week ago with the Facebook and Twitter apps and will see if this fixes this.

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GB330033 1 year ago

Facebook and Twitter updated their APIs. The apps need to be updated to reflect this. They will remain broken until Microsoft updates the apps.

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snavelykl 2010-12-08 00:30:48

If you ask me this is just not the device for apps. I bought my Zune HD purely for the audio/video quality.

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roedog 2010-12-09 23:23:04

I just installed both twitter and facebook apps two days ago and they work fine. Just prior to that I downloaded the latest Zune firmware v.4.5 (109) and bootloader (109). I'm running twitter app v. 1.4 (5/18/2010) and facebook app v. 1.1 (3/1/2010). What version are you running into trouble with?

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Sweed 2010-12-10 15:51:37

Yes I am on zune firmware 4.5 and my facebook is at 1.1 and twitter is at 1.4
However I'm not sure about the bootloader.
I've tried deleting both apps, syncing, and then re-downloading them but that didn't fix it.

roedog 2010-12-10 21:50:22

I'm puzzled. We're running the same zune and app software versions but getting different results. Maybe there is some other hardware or software setting that is the difference between our units.

Our networks may be different too. How does the zune's web browser work on your setup? Do you see the problem on more than one wireless network?

Sweed 2010-12-10 22:04:47

The web browser works without flaw. (although for some reason Facebook touch doesn't work, only facebook mobile) I've had success loading a wide range of other webpages. the twitter website also works (although with some problem loading up the background)
maybe I should also mention that I'm only using the mobile versions of webpages.
I'm successfully downloaded from the marketplace as well.

it might be my network. I've tried to on 2 different networks and neither of them worked. I can try another one tomorrow.

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