gdgt

There are several discussions on gdgt as well as the web in general that note that these headphones cut-out sound beyond what is reasonable. In fact it was terrible it only picked up every 4th word.

I found that this seemed to be linked to when the iPhone went into power saving mode (screen goes off but tunes keep playing). It never occurred when the screen was on.

I myself experienced this problem. However a close reading of the documentation notes that they can be reset. So I set out to try this. I first restarted my iPhone, then reset the Backbeats. The process for doing this is: 1) turn of the Backbeats, 2) hold down the power button, 3) then plug them into the charging cable. You will see that it takes 1 to 2 seconds for the charging light to come on (usually it comes on instantly). This is the Backbeats being reset.

Once I powered them back on they instantly connected to the iPhone and the cut-outs went away. Every once in a while there will be a single cut-out for about 1 second and usually when you start a song or come back from pause. This happens only every 20 to 30 minutes. It seems very acceptable considering the bluetooth connection.