I sat the wrong way with it clipped in my jeans pocket and it somehow spread too far. It still works, but it can no longer be clipped to anything. It also doesn't charge in the dock because the contacts don't touch.
I doubt Fitbit would do anything about this since it's arguably my fault, so I'm look for creative ideas to get it to charge as well as on how to wear it now that it won't clip to anything. Anyone have comments on it's performance when kept in pants pockets instead of clipped to anything?
Question about
Any suggestions for a Fitbit that's been pulled apart too far?
email support@fitbit and they'll most likely take of you. i did something similar and they shipped a replacement.
mark as good answer
0 people like this answer
Just an update on this. Fitbit very efficiently got back to me and sent me a new unit. It was a really nice customer service experience.
mark as good answer
0 people like this answer
It's worth noting that the replacement unit's dock is much shorter in height than my previous unit's. Not sure if that means there were other changes to the hardware.
mark as good answer
0 people like this answer
follow this question
share:
Related questions
2 users following this question:
This question has been viewed 221 times.
Last activity .
Tips for giving the best answers
Sometimes it's just little details that separates a great and not so great answer! Here are a few simple tips to keep in mind:
- 1
- Be complete and thorough. Don't skimp on the details!
- 2
- Try not to answer with a question. Because that's not really an answer, right?
- 3
- A little research goes a long way. Back up your claims and assumptions!
- 4
- Try to be patient, tech questions can be complicated.
- 5
- You are awesome for both reading this and answering questions.