ryan

Ask us anything (about gdgt)

I think if there's one thing that constantly impresses me about this site -- and when I say site, I mean the incredibly active and intelligent users that comprise its community -- it's been the quality of the conversations, content, and knowledge that's already been gathered here since we launched last July.

The team has been pretty hunkered down over the last couple months banging out new features and thinking about the future of gdgt, and I know Peter and I have been spending even more time than ever behind the scenes guiding that product development. So he and I wanted to take a step back for a bit and listen to what you're thinking about gdgt.

We want to hear how we're doing: what you want from the site, what's working and might work better, even (and especially) what we're sucking at. Feel free to ask us anything about gdgt -- big or small, what we're doing, what we're thinking, whatever. I can't guarantee we'll have a worthwhile answer or reply everything, but we'll sure as hell try. Don't hold back, we're listening!

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155 replies
JosephTeegardin

Any plans for an iPhone app? An awesome function would be to update your lists on-the-go with geotagging of where you changed something from 'want' to 'have.' It would be very easy to go back in the future and see you purchased that new mouse at Best Buy, etc.
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qjones

I was just about to ask the same thing, so I'll piggy-back onto that question with the obligatory request for an Android version as well. (Yeah, I left out BlackBerry on purpose.) :-)
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kevincupp

Oooo, and maybe a barcode scanner to add new gadgets! Ok now I'm getting into dreamland...

But seriously, if you guys need some freelance iPhone development, hit me up!
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ryan

This is probably the number one question we get right now, I think. Right now our immediate plan is to do a really great mobile site optimized for devices like the iPhone, Nexus One, etc. and then move on to an iPhone app (and possibly other apps for other platforms, namely Android and webOS). I can't promise either of these tomorrow or anything, but we are absolutely at work on this!
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ChrisB

I love the site! My question is also about an iPhone app. I think it'd be awesome if you could partner with the people at ShopSavy or RedLaser. It'd be really cool to be able to scan the bar code on our gadgets and have it quickly added to our Have/Want/Had lists.
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ryan

Yeah, kevincupp above mentioned barcode scanning, too. It would be pretty neat and is something I've wanted since even before we launched! Trickier than it looks though, so we'll see.
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Dpmt

m.gdgt.com/
touch.gdgt.com/
iphone.gdgt.com/
cthulhu.gdgt.com/

Which one will be the URL for the mobile site?
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ryan

It will be on just gdgt.com -- I see no need to change the URL. I never got that.
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ssstraub

If you do this, please leave a link in the footer to bypass the mobile site at our choosing. It's great to be automatically redirected when coming from a mobile device, but on the other hand it's truly awful when a site serves you a mobile-specific site, but then leaves out the features you went to the site for in the first place! And if it's the same URL for both mobile and regular web, with no link to bypass, then you don't get a choice and lose the ability to degrade gracefully.

I can't remember any specific examples, but I've had this happen to me more than once.
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ryan

Yeah, don't worry, I feel the exact same way about that. You always have to have a link to toggle on/off your mobile site.
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Dpmt

Please have a dedicated URL for access. Autodetect is great, until I get redirected to the mobile site using chrome, which happens more then I'd like, seemingly in a random fashion.
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ryan

Well, our auto-detect will work properly. But yeah, as I mentioned, there will always be a way out, so to speak, to get you between full and mobile. Trust me, I do as much mobile browsing as anyone -- I am fairly confident the very harshest critics of our mobile implementation will be Peter and myself!
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halogoggles

First of all, a big thanks for reaching out to the community. I look forward to seeing what questions get asked here and your responses.

My question is pretty simple: Do you plan on adding musical instruments as a category soon? I know lots of folks who take pride in the musical gadgets (they are gadgets!) they own and are super passionate and knowledgeable about them. Seems like a perfect match for this site. Thanks!
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jasonact

Are you asking about the broad range of instruments, or just the digital/electronic subset of instruments?
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halogoggles

That's a really good question that I'm not even sure I know the answer, too. I would think everything from MIDI keyboards, drum machines, audio interfaces, music software... things like that would come first. More traditional instruments such as guitars, drums, etc. might come later, or not at all. Would love for someone else to chime in on this, too.
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ryan

This has been another big request. A few months back I outlined some of the categories we plan on adding to the site (some of which have since been made active): features.gdgt.com­/2009­/10­/13­/gdgt­-progress­-report­-... Music gear wasn't on that list, but I've continued to think a lot about it.

In theory, I think certain kinds of music gear could (and probably should) have a home on the site. Stuff like mixers, samplers, effects boxes and the like seems appropriate, but as we think through what we do and don't want on gdgt, it often comes down to a matter of where we draw the line. Do we include electric guitars? If so, why not include acoustic guitars as well -- and at that point, why not do trombones and clarinets and trumpets?

The slope gets very slippery very fast. I'll give you guys a real world example: cameras. Early on, we decided to plant a stake in the ground and make it policy that we would only accept digital cameras in the database. Yes, we could just as easily support film cameras going way, way back (and many people have argued that we should), but we decided that certain kinds of analog gear just weren't in the spirit of what we're trying to do.

So what does everyone else think about music gear?
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kevincupp

I think I would at least like to have mixing gear and other audio equipment (I think Veronica would agree!). It would be great to have these items on a place like gdgt simply to have the support, discussion and reviews, which as you said, makes gdgt awesome.

You're right, instruments are a very slippery slope. If someone says they have an electric guitar, they would want to also be able to share that they own an acoustic guitar and all of their other analog instruments. And if we've gone that far, why stop there? Then gdgt starts to become a general consumer product site, and we start having sections for furniture and dish washing liquid. Instruments seems nice to have, I'd love to have discussions about my digital piano, but it would be difficult to justify having one category of instruments while leaving out all the rest.
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tatsumaki

I have nothing but praise for the site. It has become my launch off point for all things tech related. You all have done a fine job and the community here has filled in the few blanks you have left. Kudos all around!

The singular question I've had for a while, but have been too lazy to bother asking till now, is whether or not there is any thought to having a section of the site devoted to gaming. I know that games themselves are not gadgets per se, but I have seen enough convos about them here anyway to think that it would be a welcome addition. Would such an endeavor be beyond the scope of what you and Peter had envision for the site?

Actually, one more thought entered my head as I was typing. Is there any plans to do a mobile app (iPhone, Android, etc) simliar to what Engadget has done? While the site loads fine on my Nexus One, I would love to have an optimized experience.

Keep up the great work and thanks very much for your efforts!
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coologuy1957

after reading crazy rants and flame wars on the likes of engadget and ign's comment sections, this site is a breath of fresh air and really filters out the crazies. what are you doing to get the word out about the site and enlarge the great community?
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peter

We're actually just letting the site grow organically right now, and so far that's been working really well. We figure that a great product will market itself, which is one reason why we're so restless, we're determined to make the site better and better and are not at all satisfied with what we have right now.
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ryan

Thanks! Peter got to this one a little further down, but we've put a lot of thoughts into games and software in general. It's hard to say whether it will go into gdgt or whether they'll get their own site, but it does seem like something we'd like to do in the future. So, I guess we'll see!

Mobile stuff also covered below in a question asked previously.
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jasonact

I hate to be a "me too", but the first thing that came to my mind is an iPhone app, or at least a mobile WebKit-optimized version of the site. I find myself online on my iPhone much more than my computer, and that will probably become even more so after I get an iPad.

So, yeah, a better iPhone experience on the site, be it an app or web optimization, would be at the top of my gdgt.com wishlist.
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ryan

Yeah, per my comment above, a great mobile site is first on our list right now!
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qjones

How big is the GDGT staff?
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ryan

gdgt.com­/about/
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shawneg

Is it true GDGT will help me get chicks?

AND

How does GDGT make money? It's seems like a great model to transition into online retail.
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peter

Maybe!

And

We make money through advertising and through our affiliate relationship with PriceGrabber. We have some other ideas about how the site might make money in the future, but to be honest we're focused 100% on just making the site itself as good as it can be. As Ryan said, we have a lot of ideas and some big plans!
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groovechicken

Peter, let me share an idea with you that I passed on to Ryan once. This idea will achieve both of those goals simultaneously. Create corporate login accounts. Hear me out... here's how it achieves both goals:

1) Making money: charge for the corporate accounts. Let a corporation create multiple accounts, each costing a reasonable monthly fee. Now, for their money, they can go in and configure alerts for each of the user accounts. For instance, the Sharp PR team could get notified any time someone posts anything about a Sharp product, adds one, likes, or dislikes. The Customer Service team could get notifications when people post items in Support Issues for a Sharp product. You get the idea. The other feature they get is that when they respond to posts, or post new topics, it gets clearly marked as a post by a Sharp corporate account. Why would they pay for this, you ask? Can't they just do that now surreptitiously? Of course, but see my point #2.

2) Making the site better: the fundamental problem with the gadget world is that these companies do a terrible job at anticipating the desires of customers. It would be awesome to have people from these companies become involved in the conversations we have here. For the first time ever, we could make suggestions or voice real concerns, and know for sure that we are being heard. It would really help us to gauge which brands we feel are worth our support by the way they handle complaints and show interest in the users. If I were to post a question to a product discussion and get an honest answer from a rep. at the company, I'd be thrilled. If a design team was to post a discussion here asking for feedback on two ideas they were trying to choose between, don't you think we'd all be stoked to be a part of that discussion? Smaller companies who can't afford a lot of R&D could get a lot of feedback here and save some money to go into the actual products. Seriously, the potential value of this feature cannot be measured. If this site had been here with the feature I am proposing at the time you guys wrote the infamous letter to Palm, they could have had the conversation here and possibly made the Pre a real contender instead of the "not quite there yet" product that they bet the farm on. Any gadget company with any sense at all would want to invest time, money, and energy into a presence here among the kinds of users they normally spend money seeking out for testing and feedback.

Okay, this is turning into an essay, so I'll leave it at that. I have some other ideas around this if you want to hit me up by Google chat or something.
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Dpmt

I think this is a good idea. HTC has there social media guy Wylew on here user.gdgt.com­/wylew/
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paulbot

I guess this isn't really related to the site...but will you ever do a gdgt party/meet up in London?? I think there a lot of people over here that would love to go to one (me and my flatmate especially!). Thanks!
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peter

I'd like to do a London event, I went to grad school in Brighton and used to go up to London all the time and would love to go back! Not sure we'd be able to do one this year, but hopefully next year we can do some international events.
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happyschneider

just let us know in due time, I might hop over :)
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ChrisB

Are there plans to expand gdgt into video games/software someday? Right now Operating Systems are included, but I think it'd be cool to bring the same format you have with gadgets into the video game space.
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deinfinityx

I am with you on that if not for a separate site, the forum layout is almost perfect for discussing video games ect. Honestly I don't think there is a video game site around that has the forum capacity that this one does.
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peter

We haven't decided whether video games should be its own site or whether it'd make sense to have it all under one site, but I do think we'd like to do something for video games eventually.
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ChrisB

Yeah I was thinking something like games.gdgt.com
You've built a great system here, I think a "Movies" site built on this type of system could work too.
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ryan

One of the major projects under way right now (which I've hinted at a few times over the past month or two) is a complete, bottom-up rethinking and rewrite of our entire discussion system.

It's been a huge project, but it should be live in the next couple of weeks (god willing), so don't get too attached!
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gohnjanotis

About how many users do you guys have now? I really like the site and what you guys are doing! Also, is it based on CrowdFusion? The design and structure seems really slick!
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peter

I don't think we're announcing how many users we have yet, but it's a pretty good number and one that might surprise people (in a good way, I think!).

We built the site ourselves using our own platform, we have a really amazing team of developers.
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TenorGuy60

Like the site and especially the podcasts. I get a kick when you and Pete go at it if you don't initially agree on something - very entertaining.

Observation/Request - sometimes tracking through the products is difficult on the front page > there is alot of clicking to do. Would it be possible to sort the New In Gadgets column by alpha, date or time instead of having to scroll through the list? That might make navigating the front page "tidier".

Also, the location of the Latest additions stream is a bit confusing, making it look like those items are part of one's profile. What about moving that additional items list under the profile recap, to head the Your gdgt stream column?

Seriously, I'm not trying to redesign your website, or at least I hope I don't come off like that. Just ideas, because I know you guys are open to consensus and stuff.....
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peter

We're actually looking very hard at site navigation and how we can make it easier to browse through the site, including how the front page is organized, so please feel free to keep giving us lots of feedback, we want it!
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TenorGuy60

Thanks for the response! I have one more observation..... that's a lot of white space on the front page, especially on a widescreen monitor. What about adding a bit of shading on the sides, to tone down the glare?

I like the News section and being able to do on-the-fly promotion of items. Very cool. Do you guys ever get to do shows in Los Angeles?
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peter

I think you'll see some enhancements on the design soon, we know the current design can be a bit "austere".

We might do an event in LA, but it's less likely than some of the other cities we're looking at. We'll see though!
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Dpmt

What cities are at the top of your list?
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ryan

Right now our 2010 cities are looking like Austin (next week), Chicago, Seattle, Boston, and SF. They may change, but we're intending to hit four or five this year!
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Dpmt

Nice! See you in Seattle!
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brett

Stoked to hear that Chicago is on the list. Hopefully that gets set up and I can make it.
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Eddie

+1 for Chicago! I've been waaaaiting :P
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drpatter

I love the idea of the site, but I'm still seeing the issue of the GDGT Widget being blacked out in Firefox. I don't have any crazy plugins or anything. I can see the Widget in Chrome just fine, just not in FF. I can't see what gadgets people have, unless I open a different browser.

I just can't believe this has not been fixed. Please release a Flash free Gadget list. I don't come to the site much because of this problem.
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