Nexus 4 orders are backordered for up to three weeks.

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LG Nexus 4 (Mako, E960)

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frankspin November 15, 2012

Nexus 4 orders are backordered for up to three weeks.

After many reports of the Play Store crashing when pre-orders went live some are now reporting they're receiving am email informing them their Nexus 4 order has been backordered. Google is estimating the delay for orders to take up three weeks for the shipments to start rolling out again.

Here is the email:

Thank you for your recent purchase on Google Play. Due to overwhelming demand, your Nexus 4 is on backorder and is expected to ship within three weeks. We'll send you a notification when your order has shipped and will credit the shipping charges.

To check the status of your order at any time, visit the link below: https://wallet.google.com/manage/#transactions

If you would prefer to cancel your order, please reply to this email and our team will assist you. Or you can cancel your order using our online tool. Please follow the instructions found here:
support.google.com/googleplay/bin/answer.py?hl=en&...

We apologize for any inconvenience and thank you again for your order.

Thanks,
The Google Play Team

Were you one of the lucky ones to get your order placed or have you now been moved to a status of backorder?

www.engadget.com/2012/11/15/nexus-4-backordered/

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7 replies

timchoi89 2012-11-16 05:43:06

I just called Google and asked why was I charged when I haven't received a shipping notification. Apparently, some orders were delayed as much as 48 hours because of concerns of orders being accidentally duplicated. The friendly rep told me that I should be getting a shipping notice within the next 24 hours and, when I do, to call them back so I can get a refund for the shipping (which is $19 here in Oz)!

So if you've been charged and haven't gotten a shipping or backorder notification you should be getting your Nexus 4 shipped soon and, when it does ship, call Google and see if you can get a refund for your shipping!

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acaurora 2012-11-15 17:10:29

Backordered >:( ... was ready to drop VZW and have my T-Mobile microSIM all ready to go...

The ironic thing is that despite having the Google Play page open on multiple browsers on my computer, my GS3 on my home WiFi was the only one that actually got the order to go through.

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TgD 2012-11-15 17:20:55

So in Canada the Nexus 4 sold out in 6 minutes. I was sitting there with one in my cart, but opted to wait due to a few reasons (one being the "Nexus 7 pre-order fiasco")

I am gonna wait it out, until I read actually battery life reviews, possible build quality issues, and a healthy stock is maintained. Then perhaps i'll replace my BlackBerry

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JasonTsay 2012-11-15 18:52:07

I wasn't even able to purchase one. It was set to launch at 9AM; I logged on at 8:50 but the site showed an error and emptied my cart. By 8:57, the site showed coming soon and was sold out. Hopefully LG makes more of these things soon!

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acaurora 2012-11-15 18:53:48

They started the orders early at around 8:45. Luckily I was already repeatedly refreshing the page at around that time.

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JasonTsay 2012-11-15 19:01:26

Oh darn. :(

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timchoi89 2012-11-15 18:52:54

I ordered mine through Google Play Australia and my debit card was charged but I never got a shipping notification (according to the receipt I'm only charged when they ship the device) unlike everyone else in Oz but I didn't get a backorder notification either. Hopefully Google didn't screw up my order and that my phone is in transit without me knowing.

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